CubeSmart Self Storage - Federal Heights
4.37 out of 5 stars- based on59 reviews
Showing 56 - 59 of 59 reviews
Customer service was fantastic. Nobody at any time online or otherwise told me I had to have insurance of $12 a month. YEAH I know I'm sure it's in the fine print. It needs to be in LARGE PRINT under the price so that you can budget for that when you move in. That alone makes me want to rent somewhere else. It's a sleazy 'car salesman' business tactic. Woman at the facility that checked me in was FANTASTIC. Fast, funny, great and got me in and out in a shot. Really appreciated her. I seriously doubt that's 3'x4'. And I question that because of the insurance thing. Because of that, I will question everything on my bill and every dime I spend now. Just creepy.
- Joe
- James
Doubled the fees!
Missed one payment............ double the fees for the unit. Absolutely getting my things out of there at the first opportunity.
- Paul
HORRIBLE CUSTOMER SERVICE!
You probably won't even show this review...... On the day I was to start moving in, I received a phone call from a manager letting me know that my "the 5x10 unit that I rented had a cinder block wall running right down the middle of it; floor to ceiling! It also did not qualify for ANY of the internet discounts I was quoted. They did not even return my calls.This left me scrambling at the VERY last minute to find a storage unit.....ON MOVING DAY!!!!!
- Thomas McConville